Terms of Use
Effective 17 October 2026
These terms are between you and KaziNyumbani (“KaziNyumbani”, “we”, “us”). By creating an account you agree to them and to our Privacy Policy.
1. Who can use KaziNyumbani
- You must be 18 or older and legally able to work or hire in Kenya.
- You must give true information and keep your login private.
- One person, one account.
2. What KaziNyumbani is
We are an introduction marketplace. We connect people who need work done with people who do it, in homes, farms, shops, offices and sites. We are not the employer or agent of any worker, we do not guarantee any worker's skills, conduct or availability, and any employment is a direct arrangement between employer and worker. Employers are responsible for lawful pay, contracts, safe working conditions and statutory obligations. Workers are responsible for the accuracy of their profiles.
3. Identity checks are between you
KaziNyumbani does not collect, check or store national IDs, and we do not verify who anyone is. Before a worker and an employer confirm a pay agreement on the platform, the worker must share their national ID with the employer and the employer must see it. Each of you confirms this with a tick box. Do this in person or on a call, and do not type ID numbers into the chat. A confirmation is not a background check, police clearance, reference check or recommendation by us, and we are not responsible if it is false. Employers should do their own checks and meet in a safe place.
4. Fees
Showing the fee for job seekers.
- You, as a job seeker, pay a one-time admission fee of KES 300 by M-Pesa. It is needed to be listed to clients and to apply for jobs. It is not a deduction from, or a share of, any wages you earn.
- Fees are shown before you pay, you must confirm you understand them, and your M-Pesa message is your receipt. Fees include any applicable taxes.
- Non-refundable. Because access is activated immediately, fees are non-refundable once paid, except for a duplicate or mistaken charge, a payment where we fail to activate your access and cannot fix it, or any refund the law requires, including under the Consumer Protection Act, 2012. Contact [email protected] with your M-Pesa receipt within 30 days.
- We will never take any part of your wages and never ask you for any other amount. Do not pay anyone claiming to act for KaziNyumbani outside the M-Pesa prompt on the website.
- We may change fees with notice; the fee shown when you pay applies.
5. Employment law
Clients must comply with the Employment Act, 2007 and related Kenyan law, including a written contract where the Act requires one, at least the applicable statutory minimum wage, timely payment of wages, rest days and leave, safe working conditions, and statutory contributions and deductions (such as NSSF and social health insurance). Nobody may discriminate unlawfully. No person under 18 may use KaziNyumbani to find or offer work; child labour is prohibited by law and we will remove such accounts.
6. Acceptable use
You must not: post false, misleading or discriminatory content; harass, threaten or exploit anyone; advertise illegal work, child labour, trafficking or any exploitation; share another person's contact or ID details, or confirm that you saw or shared an ID when you did not; scrape the Service; try to avoid the fees by publishing or sharing contact details obtained through KaziNyumbani with others; or attempt to break or overload the Service.
7. Content and reporting
You are responsible for what you post (profiles, photos, job posts, messages). You grant us a licence to display it in the Service. Use the Report button on any profile or job to flag content. We review reports and may remove content, suspend accounts or share information with authorities where the law requires.
8. Suspension and deletion
We may suspend or remove accounts that break these terms. You can delete your account at any time from your dashboard (Settings → Delete account) or at /delete-account.
9. Liability
The Service is provided “as is”. To the extent Kenyan law allows, we are not liable for the acts or omissions of users, or for indirect or consequential loss. Nothing limits liability that cannot be limited by law.
10. Governing law
These terms are governed by the laws of Kenya and the courts of Kenya have jurisdiction.
11. Contact
KaziNyumbani (“KaziNyumbani”, “we”, “us”)
Email: [email protected]
Tel: 0732233300